{ "timestamp": "2026-05-27 10:10:40.3904", "level": "Error", "severity": "ERROR", "message": "Nullable object must have a value.", "stackTrace": "System.InvalidOperationException: Nullable object must have a value.\r\n   at System.ThrowHelper.ThrowInvalidOperationException(ExceptionResource resource)\r\n   at IncidentReporter.API.BLL.IncidentsBLL.GetConvertedTimeZone(IncidentDBO incident) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.API\\BLL\\IncidentsBLL.cs:line 3674\r\n   at IncidentReporter.NotificationSender.DAL.Events.Notifier.SendUpdateIncidentNotification(Int64 incidentId, Int64 incidentHistoryId, Boolean isTicketAssigned) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\Notifier.cs:line 2767\r\n   at IncidentReporter.NotificationSender.DAL.Events.EventHandler.HandleMessage(IMessage message) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\EventHandler.cs:line 463" }
{ "timestamp": "2026-05-27 10:10:41.0466", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-05-27 10:11:53.9449", "level": "Error", "severity": "ERROR", "message": "Nullable object must have a value.", "stackTrace": "System.InvalidOperationException: Nullable object must have a value.\r\n   at System.ThrowHelper.ThrowInvalidOperationException(ExceptionResource resource)\r\n   at IncidentReporter.API.BLL.IncidentsBLL.GetConvertedTimeZone(IncidentDBO incident) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.API\\BLL\\IncidentsBLL.cs:line 3674\r\n   at IncidentReporter.NotificationSender.DAL.Events.Notifier.SendUpdateIncidentNotification(Int64 incidentId, Int64 incidentHistoryId, Boolean isTicketAssigned) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\Notifier.cs:line 2767\r\n   at IncidentReporter.NotificationSender.DAL.Events.EventHandler.HandleMessage(IMessage message) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\EventHandler.cs:line 463" }
{ "timestamp": "2026-05-27 10:11:53.9449", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-05-27 10:11:54.2814", "level": "Error", "severity": "ERROR", "message": "Nullable object must have a value.", "stackTrace": "System.InvalidOperationException: Nullable object must have a value.\r\n   at System.ThrowHelper.ThrowInvalidOperationException(ExceptionResource resource)\r\n   at IncidentReporter.NotificationSender.DAL.Events.Notifier.<SendIncidentClosureNotification>d__120.MoveNext() in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\Notifier.cs:line 0\r\n--- End of stack trace from previous location where exception was thrown ---\r\n   at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<>c.<ThrowAsync>b__6_1(Object state)\r\n   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)\r\n   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)\r\n   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)\r\n   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()\r\n   at System.Threading.ThreadPoolWorkQueue.Dispatch()\r\n   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()" }
{ "timestamp": "2026-05-27 10:11:54.2814", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-05-27 10:43:52.0981", "level": "Error", "severity": "ERROR", "message": "Nullable object must have a value.", "stackTrace": "System.InvalidOperationException: Nullable object must have a value.\r\n   at System.ThrowHelper.ThrowInvalidOperationException(ExceptionResource resource)\r\n   at IncidentReporter.API.BLL.IncidentsBLL.GetConvertedTimeZone(IncidentDBO incident) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.API\\BLL\\IncidentsBLL.cs:line 3674\r\n   at IncidentReporter.NotificationSender.DAL.Events.Notifier.SendUpdateIncidentNotification(Int64 incidentId, Int64 incidentHistoryId, Boolean isTicketAssigned) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\Notifier.cs:line 2767\r\n   at IncidentReporter.NotificationSender.DAL.Events.EventHandler.HandleMessage(IMessage message) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\EventHandler.cs:line 463" }
{ "timestamp": "2026-05-27 10:43:52.1453", "level": "Error", "severity": "ERROR", "message": "Nullable object must have a value.", "stackTrace": "System.InvalidOperationException: Nullable object must have a value.\r\n   at System.ThrowHelper.ThrowInvalidOperationException(ExceptionResource resource)\r\n   at IncidentReporter.NotificationSender.DAL.Events.Notifier.<SendIncidentClosureNotification>d__120.MoveNext() in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\Notifier.cs:line 0\r\n--- End of stack trace from previous location where exception was thrown ---\r\n   at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<>c.<ThrowAsync>b__6_1(Object state)\r\n   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)\r\n   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)\r\n   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)\r\n   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()\r\n   at System.Threading.ThreadPoolWorkQueue.Dispatch()\r\n   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()" }
{ "timestamp": "2026-05-27 11:21:23.1436", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.DAL.Events.Notifier.SendTaskClosureNotification(Int64 taskId, Int64 orgId, Int32 validationLevel) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\Notifier.cs:line 11799\r\n   at IncidentReporter.NotificationSender.DAL.Events.EventHandler.HandleMessage(IMessage message) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\EventHandler.cs:line 1437" }
{ "timestamp": "2026-05-27 11:21:23.2282", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-05-27 11:21:23.4494", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.DAL.Events.Notifier.SendTaskClosureNotification(Int64 taskId, Int64 orgId, Int32 validationLevel) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\Notifier.cs:line 11799\r\n   at IncidentReporter.NotificationSender.DAL.Events.EventHandler.HandleMessage(IMessage message) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\EventHandler.cs:line 1455" }
{ "timestamp": "2026-05-27 11:21:23.4494", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-05-27 11:21:23.5129", "level": "Error", "severity": "ERROR", "message": "Nullable object must have a value.", "stackTrace": "System.InvalidOperationException: Nullable object must have a value.\r\n   at System.ThrowHelper.ThrowInvalidOperationException(ExceptionResource resource)\r\n   at IncidentReporter.API.BLL.IncidentsBLL.GetConvertedTimeZone(IncidentDBO incident) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.API\\BLL\\IncidentsBLL.cs:line 3674\r\n   at IncidentReporter.NotificationSender.DAL.Events.Notifier.SendUpdateIncidentNotification(Int64 incidentId, Int64 incidentHistoryId, Boolean isTicketAssigned) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\Notifier.cs:line 2767\r\n   at IncidentReporter.NotificationSender.DAL.Events.EventHandler.HandleMessage(IMessage message) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\EventHandler.cs:line 463" }
{ "timestamp": "2026-05-27 11:21:23.5129", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-05-27 12:23:18.6546", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.DAL.Events.Notifier.SendTaskClosureNotification(Int64 taskId, Int64 orgId, Int32 validationLevel) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\Notifier.cs:line 11799\r\n   at IncidentReporter.NotificationSender.DAL.Events.EventHandler.HandleMessage(IMessage message) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\EventHandler.cs:line 1437" }
{ "timestamp": "2026-05-27 12:23:18.6956", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-05-27 12:23:32.7769", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.DAL.Events.Notifier.SendTaskClosureNotification(Int64 taskId, Int64 orgId, Int32 validationLevel) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\Notifier.cs:line 11799\r\n   at IncidentReporter.NotificationSender.DAL.Events.EventHandler.HandleMessage(IMessage message) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\DAL\\Events\\EventHandler.cs:line 1455" }
{ "timestamp": "2026-05-27 12:23:32.8060", "level": "Error", "severity": "ERROR" }
{ "timestamp": "2026-05-27 12:57:47.9786", "level": "Error", "severity": "ERROR", "message": "Object reference not set to an instance of an object.", "stackTrace": "System.NullReferenceException: Object reference not set to an instance of an object.\r\n   at IncidentReporter.NotificationSender.EmailHelper.SendEmail(String template, String subject, Object args, String toAddress, String ccAddress, List`1 reportAttachments, List`1 additionalAttachmentsFilePath, String rootEmailTemplatePath, OrganisationFromConfig organisationFromAddress) in C:\\GitLab-Runner\\builds\\27n6lYj0J\\0\\incident-reporter\\incident-reporter-api\\IncidentReporter\\IncidentReporter.NotificationSender\\Helpers\\EmailHelper.cs:line 39" }
{ "timestamp": "2026-05-27 12:57:48.0074", "level": "Error", "severity": "ERROR" }